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Speech Analytics

Applying the full potential of interaction analysis

It allows you to transcribe and analyze the content of your voice recordings and discover insights or patterns of your customers, saving you time on manual listening. You will be able to quickly access information: what is being said, who is saying it and when they are saying it.

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Why hire Speech Analytics?

Why choose us?

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Time savings

Reduce by more than 80% the time spent listening to audios of conversations with valuable information.

Automated metrics

Identify and obtain in an automated way the key indicators for the management of the analyzed process.

Analysis with AI

Improve discourse analysis by identifying patterns and trends through Artificial Intelligence.

Intuitive Dashboards

Present a user-friendly and intuitive visualization dashboard for all stakeholders.

Optimize your Contact Center to the Maximum

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